When do you ship?
All orders are mailed within 24 to 48 hours after the order is placed. Exceptions apply if a product is out of stock or is on backorder, which will you be notified of on the product page.
When will i recieve my order?
Orders that need to be shipped within Europe will usually take anywhere from 2 to 7 business days. For international shipping it can take up to 5 to 14 business days until you recieve your order. We cannot guarantee that your package will be recieved within the given periods, so please wait patiently and if you have any questions please contact us.
Also keep in mind that international packages may subject to additional fees for customs or duty charges.
Tracking my package
Once your order has been processed, you will recieve an email containing your order details and track and trace code. Keep in mind that there could be a small delay until the tracking number gets generated.
We do not insure against loss of your package or seizure. Please keep this in mind when placing your order. Also make sure to check your country’s customs to make sure the items you are buying are legal for import.
Return Policy Conditions
If you are not satisfied with an item you’ve purchased, you may return the item for a full refund of the purchase price, minus shipping & handling. For all returns we give you a 14 day period to send us your returns. This 14-day window starts when the shipping carrier marks the item as delivered. After requesting a return, our customer support staff will contact you with return instructions. You must ship your return within 5 days of receiving these instructions.